WE’RE CURRENTLY UPDATING OUR FAQ’S….CHECK BACK SOON.
IF YOU HAVE A QUESTION THAT YOU NEED TO BE ANSWERED, GIVE US A CALL AT 416-777-9465, AND WE’LL BE MORE THAN HAPPY TO HELP YOU.
PRE APPOINTMENT TIPS
Washable Mascara: Washable mascara needs to be removed before your application. We provide all the wipes and remover you’ll need, just arrive early for your appointment.
Waterproof Mascara: Please refrain from using waterproof mascara for up to 2 days before your appointment. Waterproof mascara leaves a lasting film on your lashes that’s not easily removed without oils (an enemy to eyelash extensions). Traces of waterproof mascara that’s left on your natural lashes can weaken the bond of the medical grade adhesive…the result? Extensions that don’t last as long.
IT’S IDEAL IF YOU DON’T WEAR MASCARA TO YOUR APPOINTMENT.
Contact Lenses: Contact lenses shouldn’t be worn during your service, so please be prepared to remove them. We can provide contact lens cases and solution to store them if you don’t have your own on hand. It’s a good idea to arrive early to remove them.
POST APPOINTMENT TIPS
No Mascara: We recommend that you don’t apply mascara to your extended lashes. If you just can’t part with your mascara, please use sparingly and choose a mascara specially formulated for eyelash extensions – only apply to the top half of your extensions. (applying too much to the base can cause your lashes to clump together making removal and touchup appointments a real challenge)
No Oil: Try to keep oil away from your lashes as it weakens the bonding power of the adhesive. Double check the labels on your cosmetics, facial cleansers and makeup remover. Use oil free products.
No Tinting or Perming: Eyelashes can’t be properly tinted or permed if you’re wearing extensions. So please don’t.
No Rubbing or pulling on synthetic lashes: Be gentle with your lashes and keep touching them to a minimum.
No manual eyelash curler: Your extensions are already curled and using a manual eyelash curler on them can cause them to bend or break. If you want curlier lashes, simply ask your technician for a stronger curl on your next visit.
For more tips on how to care for your lashes, check out this blog post.